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Betninja Casino Privacy

Betninja Casino protects every player's data with SSL Encryption and PCI-DSS compliance under licence ALSI-082309007-FI4. Our Data Protection Officer is reachable at dpo@betninja.com for any privacy request.

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How Betninja Casino Protects Your Personal Data

Betninja is operated by Magico Games N.V. under licence ALSI-082309007-FI4, issued by the Union of the Comoros / Anjouan and marked Licensed and Regulated. When you register with us, we collect the identity, contact and payment details needed to verify your age under our Strictly 18+ policy and to process transactions through our accepted payment methods, including Visa, Mastercard, Revolut and cryptocurrencies such as Bitcoin (BTC) and Ethereum (ETH).

Data Security Measures

All data we hold is protected with SSL Encryption, and every card or payment transaction is handled under PCI-DSS compliance. Support records from our 24/7 Live Chat and emails sent to help@betninja.com are kept to resolve enquiries, and our Data Protection Officer can be contacted directly at dpo@betninja.com for any data-related request or complaint.

We do not actively market Betninja to players based in the UK, USA, Russia, Afghanistan, Iran, North Korea or Syria, and personal data is processed only as far as needed to meet the legal obligations tied to our Comoros / Anjouan licence.

What Personal Data Betninja Casino Collects and Why

We gather only the data required to run your account safely, verify your identity and process payments. Each category below is collected for a specific, stated purpose.

  • Identity and registration data — name, date of birth and contact details, collected at sign-up to enforce our Strictly 18+ policy and confirm you are not resident in a restricted market such as the USA, Russia or Iran.
  • Payment and transaction data — card, e-wallet or crypto details used with methods like Visa, Mastercard or Bitcoin (BTC), secured under PCI-DSS compliance and SSL Encryption whenever you deposit or withdraw.
  • Account activity data — login history and balance records kept while your account is active; after 12 months of inactivity a €5 per month dormant fee applies and related records are retained accordingly.
  • Support communications — transcripts of 24/7 Live Chat sessions and emails to help@betninja.com, stored to track and resolve individual enquiries.
  • Responsible gambling data — records of Self-Exclusion requests, including the 24-hour cooling-off option, and Reality Check settings you activate.

Your Data Protection Rights at Betninja Casino

As a Betninja player, you may ask to access, correct or delete the personal data we hold about you at any time by writing to our Data Protection Officer at dpo@betninja.com. Because payment and identity data underpin our PCI-DSS compliance and our Strictly 18+ policy, some records may need to be verified before any change is made, and certain transaction records may be retained where our Comoros / Anjouan licence requires it.

If you decide to stop playing with us, you can request to close your account at any point; any remaining balance is settled first, and a €5 per month dormant fee applies automatically if an account sits inactive for 12 months rather than being closed. Access to your account, including password recovery, is managed through the sign-in page, and we recommend keeping your login details confidential to protect the data linked to them.

For any question about how we use your information, our support team is available 24/7 by Live Chat or at help@betninja.com in English, French, German or Dutch, alongside direct contact with our Data Protection Officer.

Contact Our Data Protection Officer

Privacy Policy FAQ

What personal data does Betninja Casino collect when I sign up?
We collect identity data such as your name and date of birth, contact details, and payment information needed to process deposits and withdrawals. This lets us enforce our Strictly 18+ policy and verify you are not located in a restricted market like the USA or Russia.
How does Betninja Casino keep my payment details secure?
All data in transit is protected with SSL Encryption, and card or crypto transactions are handled under PCI-DSS compliance. This applies to every method we support, from Visa and Mastercard to Bitcoin (BTC) and Ethereum (ETH).
How do I contact Betninja's Data Protection Officer?
You can email our Data Protection Officer directly at dpo@betninja.com with any privacy question or request. General support is also available 24/7 via Live Chat or at help@betninja.com.
How long does Betninja keep my account data if I stop playing?
Account records are kept while your account remains active. After 12 months of inactivity a €5 per month dormant fee applies automatically, so we recommend closing the account instead if you no longer intend to play.
Can I ask Betninja Casino to delete my personal data?
Yes, you can request access, correction or deletion of your data by contacting dpo@betninja.com. Some payment and identity records may be retained where required under our Comoros / Anjouan licence ALSI-082309007-FI4.
Is Betninja Casino licensed to process my personal data?
Betninja is operated by Magico Games N.V. under licence ALSI-082309007-FI4, issued by the Union of the Comoros / Anjouan with Licensed and Regulated status. This licence sets the legal basis for how we collect and process player data.
Does Betninja Casino use my data for marketing in the UK?
No, Betninja does not actively market to players based in the UK, alongside the USA, Russia, Afghanistan, Iran, North Korea and Syria. Data from these regions is processed only to meet legal and verification obligations, not for marketing.